All Dubai retail outlets to have consumer protection counters

20 June, 2016


The Commercial Compliance & Consumer Protection (CCCP) sector in the Department of Economic Development has announced an initiative to establish Consumer Protection Counters within hypermarkets, car showrooms, electronics shops and department stores across Dubai. The counter will serve as the first point of contact for consumers who wish to register complaints regarding their purchases. Mohammed Ali Rashed Lootah, CEO of CCCP, said the initiative is part of the efforts to improve the overall customer experience provided by retail outlets in Dubai, enhance consumer awareness and strengthen competitiveness in Dubai.

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