Dubai has always been at the vanguard of technology through its Smart Government and Smart City projects.
In collaboration with the world’s leading technology providers, the city is now exploring effective leverage of the potential of the Internet of Things (IoT). Already the region’s ICT hub, the IoT venture makes Dubai a centre for digital experimentation for IT majors and entrepreneurial start-ups.
Driven by the UAE Vision 2021, Dubai aims to become the global capital of innovation, with research, science and technology forming the pillars of a knowledge-based, highly productive and competitive economy. This is further driven by entrepreneurs in a business-friendly environment where public and private sectors form effective partnerships.
Under the Smart City initiative, Dubai has already delivered numerous implementations, ranging from massive Internet of Things (IoT) systems, data analytics, blockchains, hyperloop projects, innovative 3D printing, autonomous vehicles and drones, robotics and artificial intelligence applications. (www.smartdubai.ae)
All Dubai Government entities have been tasked with embracing disruptive innovation as a fundamental mantra of their operations and to seek ways to incorporate these methodologies in all aspects of their work.
The 10x initiative - being overseen by The Dubai Future Foundation (www.dubaifuture.gov.ae) - aims to put the emirate a decade ahead of other cities in terms of innovating with disruptive technologies. And, in a move aimed at advancing the future faster, the Foundation is operating a programme which connects the world’s most innovative companies with leading government entities to create breakthrough solutions for the globe’s most exciting opportunities and pressing challenges.
Dubbed ‘Dubai Future Accelerators’, the programme addresses key ‘21st century opportunities’ including the application of artificial intelligence; robotics; genomics; 3D printing; distributed ledgers; biomimicry and biotechnology, as well as new business models and working practices. The programme looks to identify ways to deploy futuristic prototypes and products within the emirate.
Additionally the recently launched ‘Dubai Pulse’ platform, for instance, is an initiative that will see all relevant data pertaining to the city being hosted on a singular platform, which will offer a real-time view of city data and operations; data that will assist government heads and authorities in making real-time decisions and developing initiatives. Dubai is also set to become the first city to do away with paper-transactions by 2021, a move that is a reflection of the overall sentiment as the city strives to achieve innovation and technological advancement across both public and private sectors.
The translation of smart city principles is manifesting in digitally forward infrastructure to positively impact the lives of reisdents and visitors alike. From Automated Aerial Taxis (AAT), drone delivery systems and free WiFi instillation across the city to smart pedestrian signals and biometric scanners equipped with more than 80 cameras at Dubai Airport . In total 545 current and planned smart services and initiatives will be delivered by 2021.
Getting Ever Smarter
Dubai is continuously pioneering Smart Government initiatives with online services for business and individuals. The Dubai Smart Government Department manages the emirate’s official website (www.dsg.gov.ae), which aggregates more than 2,000 different services for citizens, residents, businesses and visitors.
- Essential Smart eServices on offer include:
- ePayment - to securely settle government service fees online on a 24/7 basis
- eSuggest - a centralised suggestion system
- eSupply - the official online channel for interaction with government buyers
- eComplain - a unified complaints system.
- mPay - Dubai Smart Government mobile payment portal