Shared Services takes care of a wide range of important administrative services, essential for the effective running of Department of Tourism and Commerce Marketing (DTCM). Its key areas of responsibility include:
Information technology (IT)
Finance and procurement
This diverse portfolio of activities has an effect on all the other parts of DTCM. Our administration team tends to tasks such as the shipment of promotional material to overseas offices, on-site services such as cleaning, office attendants, staff parking, workstations and conferencing. As a result, the team has a major role to play in internal and external customer relations.
The IT team provides support and development functions to maintain IT functionality across the DTCM offices in Dubai and provides its expertise for equipping overseas offices. It also maintains DTCM’s online presence.
The audit team tracks all the financial transactions of the DTCM, while our legal team provides advice and counsel on relevant legal and regulatory issues.