Training Solutions is the external training arm of the Department of Tourism and Commerce Marketing (DTCM). The division was set up as part of the drive to ensure that Dubai has a well-trained workforce in key tourist facing roles.

Emphasis is placed on a vocational ‘hands-on’ approach to learning, making participants more effective and efficient within their chosen role. The Training Solutions programmes are delivered at the DTCM training centre, located at Dubai Tourism Headquarters.

Training Solutions provides a number of hospitality related training programmes, but most critically provides the training and certification for:

  • Dubai Tour Guide Award
  • Desert Safari Guide Award
Registration for the Tour Guide Award training can be found at:

Enquiries for information related to Training Solutions and Tour Guide training should be directed to:

Call, write or visit us at:

Head Office & Training Facility
Al Fattan Plaza Airport Road
United Arab Emirates
Phone: +971 [0] 4 282 1111
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