InterContinental Residence Suite Dubai Festival City

Hotel Class ★★★★★
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  • HI233618063
  • InterContinental Residence Suite Dubai Festival City

    Dubai Festival City PO Box 45777, Dubai Festival City, Dubai, Emirate of Dubai, United Arab Emirates

    Dubai Festival City PO Box 45777, Dubai Festival City, Dubai, Emirate of Dubai, United Arab Emirates Residence Suite Dubai Festival City/@25.231945,55.3465233

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  • WiFi
  • Concierge
  • Shops
  • ATM machine
  • Express check-in
  • Children's Pool
  • Meeting facilities
  • Indoor pool
  • Business center
  • Restaurant
  • Airport Shuttle
  • Daily newspaper
  • Fitness Center
  • Laundry
  • Baby-sitting
  • Valet parking
  • Sauna
  • Parking
  • Marina
  • Hairdressers
  • Safe deposit box
  • Rating image
  • Really poor customer service
    Wanted first to book the Intercontinental as I was in meetings in Festival City. The concierge guaranteed me when I arrive that it was not needed as this is part of the IHG group and that I would benefit from the same IHG points. That was a terrible lie, after having spent 2000 USD on my stay, only 25% of the points were given and the customer service was really poor. Won't return
  • Rating image
  • Amazing stay
    This is my second stay in this property. Rooms are amazing. The beds are so comfortable where I never seen like them in any other 5 star property. Rooms are really clean. But unfortunately the room service was little bit fair in terms of not providing the hand towels. After passing this comment to their great superstar duty manager Mr. Jhone, my second stay was unbelievable. This gentleman changed my experiance in this property to a loyal person of it. Thanks to their HR team who recruited MR Jhone. He is really an important assist to intercon team and he should be appreciated by the management.
  • Rating image
  • Excellent concierge service..
    I highly recommend this place for it's cleanliness, comfort and excellent concierge services, especially "Mr.Madura" who offered highly recommended suggestions and is a always smiling and having a welcoming attitude with the guests.. Thank you Madura & Intercontinental.
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