Top

Landmark Hotel Riqqa

Hotel Class ★★★★
Check Availability and Prices
Location
  • 1
  • HI244062166
  • Landmark Hotel Riqqa

    Riqqa Street, Deira, Dubai, Emirate of Dubai, United Arab Emirates

    Riqqa Street, Deira, Dubai, Emirate of Dubai, United Arab Emirates https://www.google.com/maps/place/Landmark Hotel Riqqa/@25.2672424,55.3200798

Get directions

Directions :
A
B
Directions

Driving Directions to

A

Features

Amenities

  • Shower
  • Bathtub
  • WiFi
  • Elevator
  • Concierge
  • Room service
  • Multilingual staff
  • Telephone
  • Non-smoking
  • Handicap Accessible
  • Air conditioning
  • Meeting facilities
  • Business center
  • Restaurant
  • Airport Shuttle
  • Hairdryer
  • Daily newspaper
  • Fitness Center
  • 24-hour Front Desk Service
  • Laundry
  • Luggage storage
  • Outdoor pool
  • Television
  • Currency exchange
  • Shuttle service
  • Sauna
  • Parking
  • Safe deposit box
  • Rating image
  • Safety & security of the guests were extremely awful. No information was given on hotel policies once checked-in.
    The safety and security of the guests in this hotel were extremely awful, while dissemination of information of hotel policies was pretty bad. I have booked it online via bookings.com for 4 nights using my name and my card. I have also contacted and informed the hotel that my husband will be coming alone while me the following day. When my husband came, he asked someone from the reception if they could recommend a good massage, and quickly someone came. They let the woman came into our room for 20-30mins. When I came early morning the following day (I travelled for 8hrs with no sleep yet) with my husband, I was not allowed to go inside my room. We have been told that someone had already checked-in the previous day, so it was prohibited to let someone in inside our room. We have found out that they have scanned the passport of the masseuse, and “assumed” that she was the wife. It was perfectly clear that I was the one who booked this hotel online with my name, and that I have informed the hotel staff that I am coming the following day. They said they have assumed that the woman was the wife. The safety and security of the guests in this hotel were jeopardised. They just assumed and never checked the name of the right person who have booked and paid for the room. As long as it has been paid, anyone could come and pretend they are the guest. No one told my husband that guests were not allowed inside our room, so how was he supposed to know of their rule, it was’t even mentioned through bookings.com. We have been to different countries using this site, and we have always been informed of hotel policies once we checked-in. We have been told that they can only refund the next 2 nights but we still have to pay for that same day as refundable can be done 24hrs prior the booking. Or if we want to stay, we have to pay whatever the cost of the room on that day, so price was higher from what I have booked online. We were trapped in this scenario and since I was exhausted and sleepy, my husband just paid for the extra price they asked us. They never even apologized and accepted their mistakes. As for the room itself, poor lightings so room was dim, no toilet exhaust fan, toilet was dirty - plenty of scattered hairs at the back of the door (when my husband checked-in), I still had to ask for a floor mat.
  • Rating image
  • Excellent customer service excellent hotel
    Stayed with my husband 16th October to 26th October 2017 and it was a great stay in all. All the staff were quite friendly and helpful, breakfast was great and housekeeping was on point. They also baked us a wonderful, quite tasty chocolate cake for our anniversary. Thank u Landmark Riqqa for making our stay a pleasant one.
  • Rating image
  • Excellent Customer Service
    It was my first time to booked in a hotel and I’m just lucky that the staff there was friendly and approachable. The room was very nice. Ms. Hazel was a great help to me because she assisted me all the way and the way she handle a guest like me as a first timer was excellent, outstanding, entertaining and professional. Would love to recommend it to my friends.
You May Also Like
Pizza Naples Restaurants
Dine With The Family
Taste Pizza Naples
Royal China Restaurants
The Royal Touch
Enjoy Signature Chinese Dishes
Nina Restaurants
Exceeding Expectations
Enjoy Fine Indian Fare At Nina
Olives Restaurants
Visit The Riviera
Dine Al Fresco At Olives
Ossiano Restaurants
Be Thrilled By Ossiano
Catalan-Inspired Cuisine At Ossiano
TripAdvisor Traveller Rating
 Based on0reviews