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COOKIE NOTICE: Visit Dubai Application

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We have provided this cookie notice to help you, the user, understand how cookies and similar technologies are used when you access our App. Please read the following carefully to understand what cookies are used, and what the purpose of these are.

If, having read this notice, you have any queries, comments or concerns, please contact us at privacy@dubaidet.ae. For further information relating to privacy and use of personal data, please refer to our Privacy Notice and the documents referred to in it.

About the Department of Economy and Tourism

The Department of Economy and Tourism (DET) is an entity established pursuant to Law No. 20 of 2021 and having its principal address at P.O. Box 594, Dubai, United Arab Emirates.DET is the principal authority for the planning, supervision, development and marketing of tourism in Dubai. DET also markets and promotes Dubais commerce sector and is responsible for the licensing and classification of all tourism services, including hotels establishments, tour operators, travel agents and all other tourism services. You can find out more aboutDET at: https://www.dubaitourism.gov.ae/about-us.

DET and its affiliates including, but not limited to, Dubai Festivals and Retail Establishment and Dubai Corporation for Tourism and Commerce Marketing (collectively, Dubai DET”, We”, we”, our” or us) are committed to providing excellent service to all customers, including respecting their concerns about privacy and taking the relevant measures to safeguard their Personal Data in accordance with applicable data protection legislation. We have provided this Privacy Notice to help you, the user, understand how we collect, use and protect your information when you use Dubai DETs Visit Dubai mobile application (our App). Please read the following carefully to understand our views and practices regarding your information and how we will treat it.

 

About cookies and similar technologies

Cookies are small text files that are placed upon your computer in order to help us to identify you. Some cookies known as ‘strictly necessary cookies’ are required to enable our App to operate, other cookies ‘optional cookies’ are those that we use to personalise your experience whilst on our App, for example, to enable us to show you personalised advertisements.

We may collect your Personal Data through the use of cookies and other similar technologies (like web beacons, pixels, scripts and software development kits). When you access our App, we may send a cookie(which is a small summary file containing a unique ID number) to your device. This enables us to recognize your device and customise the online experience. It also helps us keep track of services you view, so that we can send you news about those services. We also use cookies to measure traffic patterns, to determine which areas of our App have been visited, and to measure transaction patterns in the aggregate.

We also use Software Development Kits that function like third-party cookies and pixel tags but operate in the mobile application environment where cookies and pixel tags cannot function as effectively. We may install pieces of code (the SDK) provided by our partners (such as analytical providers) in our App for these partners to monitor and analyse the use and performance of our App and services.

Types of Cookies we use

When you use our App, we will use cookies in order to deliver the best experience for you. We do this in a way that complies with the legal obligations placed upon us, and in accordance with good industry practices. The information below provides an overview of each of the types of cookies used.

Analytical Cookies
Are cookies that we use to monitor how users are using our App. They enable us to identify which areas or functions within the App that users spend most time and allow us to understand how users move around the App. These cookies help us make choices on how we improve the performance of our App.

Marketing Cookies
Are cookies that we set in order to deliver content that is most relevant to you based upon your usage of our App. These cookies may be placed by, or shared with, our marketing partners to show you adverts when you use other websites and platforms. Disabling these cookies will not necessarily result in you seeing less advertisements or marketing content; it will most likely mean that you do not receive content that is tailored to you.

Functional Cookies
Are cookies that we deploy in order optimise the user experience, for example to increase the level of functionality or to remember your preferences should you return at a later date. These cookies also enable you to utilise features such as creating an account and subscribing for updates.

Strictly Necessary Cookies
Are cookies that we need to utilise in order for our App to function, e.g. to display certain items on the App, or to ensure the security of the App. These cannot be disabled by us. If restricted then you may experience issues loading or using our App.

Cookies and similar technologies we use

The table below provides more detailed information about the cookies and similar technologies we use and why.

 

Strictly Necessary

Cookie and Technology Name

Purpose

Vendor

Type of Service

Alamofire

For Data Handling over the internet

Open Source

SDK

Facebook

For login with Facebook

Open Source

SDK

Google Maps

For Maps and Guides feature within the app

Open Source

SDK

ObjectMapper

For Data Parsing

Open Source

SDK

NVActivityIndicatorView

For Loading / Spinner View

Open Source

SDK

MBProgressHUD

For Progress Bar

Open Source

SDK

Twitter

For login with Twitter

Open Source

SDK

IQKeyboardManager

For Keyboard Handling

Open Source

SDK

Realm

For Offline Data Management

Open Source

SDK

iCarousel

For Carousel

Open Source

SDK

XLPagerTabStrip

For Dotted Pagination

Open Source

SDK

 

Analytical

Cookie and Technology Name

Purpose

Vendor

Type of Service

Firebase

For Firebase services

Open Source

SDK

 

Marketing

Cookie and Technology Name

Purpose

Vendor

Type of Service

Firebase

For Firebase services

Open Source

SDK

 

Functional

Cookie and Technology Name

Purpose

Vendor

Type of Service

Kingfisher

For Image Caching

Open Source

SDK

 

Last Modified: 26 May 2023

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