Question 1

Is Dubai accessible?

Accepted Answer

Yes: in line with the vision of the UAE, Dubai has implemented various initiatives to enhance special services and facilities for people with special needs, who are known as people of detemination in the UAE. In the tourism sector, there is ongoing work to make hotels, sights and attractions more accessible, with even more projects to improve offerings coming in the future.

Question 2

I need help getting to and onto the aircraft – can this be arranged?

Accepted Answer

At Dubai International (DXB), people of determination will be provided with special assistance directly after their arrival and throughout the entire check-in and boarding process before the plane takes off, including access to wheelchairs. Please inform your airline in advance to ensure a smooth arrival and departure.

Question 3

Are there accessible hotels in Dubai?

Accepted Answer

Many hotels in Dubai are well equipped to accommodate guests with restricted mobility and special needs. See our list of popular hotels and their accessibility features. Guests can expect spacious rooms, bathrooms with roll-in showers, as well as step-free access to lobbies, restaurants, and pool decks.

Question 4

Are there accessible beaches in Dubai?

Accepted Answer

Yes: one example is Kite Beach, which was the first beach in Dubai to open a disability access ramp and offer accessible bathroom stalls. Additionally, it has a parking lot with flat access to the beach area, allowing wheelchair users to access the beach area. There is also a long smooth path that runs along the beach and further flat surfaces that lead to various seating areas and food trucks. Learn more about accessibility features at popular sights and attractions.

Question 5

Are the taxis for people of determination expensive?

Accepted Answer

Taxis in Dubai are not expensive compared to other holiday destinations around the world. There are dedicated People of Determination Taxis provided by the Dubai Taxi Corporation (DTC), which can be booked in advance by calling their customer care centre on 800 88088 (toll free). For information on taxi fares, please visit the DTC website.

Question 6

Is there wheelchair accessibility on the Dubai Metro?

Accepted Answer

Yes, wheelchair users will find lift access available on all metro station levels, and dedicated spaces on all trains.

Travel accessibility