Yes. In line with the vision of the UAE, Dubai has implemented various initiatives to enhance special services and facilities for people with special needs, who are referred to people of detemination in the UAE. In the tourism sector, there has been an ongoing approach to make hotels, as well as sights and attractions accessible, with more plans in the works to improve offerings. .tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px}

Travel Accessibility in Dubai | People of Determination

Q: I need help getting to and onto the aircraft - can this be arranged?

At Dubai International (DXB), people of determination will be provided with special assistance directly after their arrival and throughout the entire check-in and boarding process before the plane takes off. This includes access to wheelchairs as well. Please inform the relevant airline in advance to ensure a smooth arrival and departure.

Q: Are there accessible hotels in Dubai?

Many hotels in Dubai are well equipped to accommodate guests with restricted mobility and special needs. Take a look at our list of popular hotels and there accessibility features here . Guests can expect spacious rooms, bathrooms with roll-in showers, as well as step-free access to lobbies, restaurants, and pool decks. .tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px}

Q: Are there accessible beaches in Dubai?

Yes. One example is Kite Beach, which was the first beach in Dubai to open a disability access ramp and offer accessible bathroom stalls. Additionally, it has a parking lot with flat access to the beach area, allowing wheelchair users to access the beach area. There is also a long smooth path that runs along the beach and further flat surfaces that lead to various seating areas and food trucks. Learn more about accessibility features at popular sights and attractions.

Q: Are the taxis for people of determination expensive?

Taxis in Dubai are not expensive compared to other holiday destinations around the world. There is a dedicated People of Determination Taxi provided by the Dubai Taxi Corporation (DTC), which can be booked in advance by calling their customer care centre on 800 88088 (toll free). For information on taxi fares, please visit the DTC website .

Q: Is there wheelchair accessibility on the Dubai Metro?

Yes, wheelchair users will find lift access available on all metro station levels, and dedicated spaces on all trains. .tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px}

The essentials
Your accessibility guide

At Dubai International (DXB) and Dubai World Central (DWC), people of determination can expect a full range of special services and facilities. These include complimentary parking, prioritised drop-off and dedicated check-in areas, accessible washrooms, as well as personal assistance if required. It’s advisable to inform your airline in advance to guarantee a smooth and hassle-free arrival.

Things to do at DXB

The hotel landscape in Dubai is very broad with plenty of choices for everyone. All of Dubai’s hotels welcome people of determination while continually enhancing their offerings and services. With spacious guest rooms, bathrooms with roll-in showers, as well as step-free access to lobbies, restaurants, and pool sides, many of Dubai’s hotels are well equipped to accommodate guests with restricted mobility and special needs.

Accessible hotels

There is hardly any other destination in the world that offers so many attractions like Dubai, ranging from stunning cultural and architectural sights, adventurous theme and waterparks to extraordinary beaches and shopping options. Many of them provide special services and facilities for people of determination, with more plans in the works to improve their offerings even further. Additionally, there is always assistance at hand – please ensure to contact the attraction directly to find out more.

Accessible attractions

Getting around Dubai
Navigate with ease

As one of the most advanced rail systems in the world, the Dubai Metro is a convenient option to travel throughout the city. People of determination will find lift access available on all metro station levels, and dedicated spaces for wheelchair users on all trains. There is also contrasting tactile guidance for the visually impaired, and platform alerts such as audible beeps when doors open and close, as well as corresponding flashing light signals.

Guide to Dubai Metro

If the departure/destination point is not near a metro station, taxis are a great alternative for getting around Dubai. Specially equipped taxis for people of determination, can be found at airports, or booked via the Dubai Taxi Corporation (DTC) app. Look for the ‘People of Determination Taxi’, which can be reserved directly via the app, or by calling the toll-free number 800 88088 (DTC customer care centre).

People of Determination Taxi

Another transportation choice is the Dubai Water Taxi and Dubai Ferry, which travels between Dubai Marina, Palm Jumeirah, Dubai Water Canal and the Dubai Creek offering beautiful views of the city’s coastline. Both types of boats are equipped with appropriate ramps and can accommodate between 2-3 wheelchairs at the same time. There is also assistance available at all marine stations to help people of determination enter and exit the vessels.

Dubai Water Taxi

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Hear from the experts

Dr. Daniela FerdicoNEUROPSYCHOLOGIST AND MEMBER OF THE SENSORY ACCESS TEAM AND INTERNATIONAL BORD OF SENSORY ACCESSIBILITY
“As a person of determination, I don't want to be limited in seeing only certain attractions; I want to experience whatever sounds amazing to me and then figure out how to make it possible. Dubai is aiming to be an incredibly accessible city. For most experiences, it really helped to know what to expect by perusing the Dubai Tourism website.“
Rasmus Dissing NielsenFOUNDER AND CEO: WE ARE WONDER, INSTAGRAM PROFILE: @WHEELCHAIREXPLORER
“In Dubai, you can be confident of getting where you want to be. You can take a taxi, the metro, or a bus across the city. Everything is well thought through. Even if you face problems, the people and service staff are amazing and keen on finding solutions to help.“
John SageFOUNDER AND CEO: INCLUDE ME TRAVEL, ACCESSIBLE TRAVEL SOLUTIONS AND SAGE TRAVELING; CEO MEMBER OF THE WORLD TRAVEL & TOURISM COUNCIL AND IAAP CERTIFIED ACCESSIBILITY PROFESSIONAL
“Dubai has been a leader in the growing movement for destinations to become more inclusive for people of all abilities. The combination of culture, natural beauty, and world-class attractions make it a destination that can appeal to disabled travellers from around the world.“
Fred J. Maahs, Jr.Founder and CEO: Maahs Travels
“As a wheelchair user and international disability rights champion, I am always treated with respect and courtesy each time I travel to Dubai. I also find more and more accessible places. From the many beaches, hotels, restaurants, and museums, you'll find access!“