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Suggestions & Complaints

Visitors and residents can get up-to-the-minute information on all aspects of life in Dubai, including details on hotels, tourist attractions and landmarks, shopping deals and promotions, and much more.


Our professional team is here to answer your questions, help you get the information you need and handle complaints. We have extensive experience dealing with many diverse nationalities. Our multilingual personnel cater to all enquiries in Arabic and English. We also receive comments and suggestions from the public and can direct you to the customer care number for the appropriate agency or entity. The call centre operates from 8am to 8pm Saturday - Thursday. Call us at 600 555 559.

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