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The Department of Tourism and Commerce Marketing (DTCM) encourages the development of Dubai’s tourism industry through appropriate regulation and oversight. This means we can ensure a high standard of experience for all visitors across every tourism touch point.

Dubai Tour Guide Award (DTGA)

The Dubai Tour Guide Award (DTGA) provides essential training and tools for aspiring tour guides, teaching them how to effectively interact with tourists and improve the standard of services offered.

Dubai Tour Guide Award (English course)

To apply for this programme, please follow the steps below:

Required documents:

  • Copy of Emirates ID
  • No Objection letter from the sponsor
  • Passport photograph
  • Police Clearance Certificate from Dubai Police
  • High School Completion Certificate (12th grade or higher)
  • English Proficiency Certificate with a score of B.1.1 on CEF (Certificate European Framework)
  • First Aid Certificate

Steps

  1. Visit www.tourguidetraining.ae
  2. Create a new account
  3. Upload the required documents
  4. Pay online to take your course. You will be redirected to the Dubai Smart Government Payment Gateway
  5. Complete pre-work
  6. Sign up for the course
  7. Attend the training course and pass all assessments and exams

Service fee: AED7520

Average time for completion: within two weeks of meeting all course requirements

Dubai Tour Guide Award (Mandarin course)

To apply for this programme, please follow the steps below:

Required documents:

  • Copy of Emirates ID
  • No Objection letter from the sponsor
  • Passport photograph
  • Police Clearance Certificate from Dubai Police
  • High School Completion Certificate (12th grade or higher)
Steps
  1. Visit www.tourguidetraining.ae
  2. Create a new account
  3. Upload the required Documents
  4. Pay online to take your course. You will be redirected to the Dubai Smart Government Payment Gateway
  5. Complete pre-work
  6. sign up for the course
  7. Attend training course and pass all assessments and exams

Service fee: AED10,020

Average time for completion: within two weeks of meeting all course requirements

Dubai Tour Guide Update (English course)

To apply for this programme, please follow the steps below:

Required documents:

  • Copy of Emirates ID
  • Passport photograph
  • Police Clearance Certificate from Dubai Police
Steps
  1. Visit www.tourguidetraining.ae
  2. Create a new account
  3. Upload the required Documents
  4. Pay online to take your course. You will be redirected to the Dubai Smart Government Payment Gateway
  5. Complete pre-work
  6. sign up for the course
  7. Attend training course and pass all assessments and exams

Service fee: AED10,020

Average time for completion: within two weeks of meeting all course requirements

Steps

  1. Visit: www.tourguidetraining.ae
  2. Create a new account
  3. Upload the required documents
  4. Pay online through the Dubai Smart Government website
  5. Complete Pre-Work
  6. Sign up for the course
  7. Attend the training course and pass all assessments and exams

Service fee: AED1,020

Average time for completion: within two weeks of meeting all course requirements

Dubai Tour Guide Update (Mandarin course)

To apply for this programme, please follow the steps below:

Required documents:

  • Copy of Emirates ID
  • Passport photograph
  • Police Clearance Certificate from Dubai Police

Steps

  1. Visit: www.tourguidetraining.ae
  2. Create a new account
  3. Upload the required documents
  4. Pay online through the Dubai Smart Government website
  5. Complete Pre-Work
  6. Sign up for the course
  7. Attend training course and pass all assessments and exams Service fee: AED3,020

Average time for completion: within two weeks of meeting all course requirements

Desert Guide Certificate

To attain a Training Solutions Management - Desert Guide Certificate, UAE Nationals who work in approved tourism companies should follow the guidance below:

Required documents

  • No Objection certificate from the sponsor mentioned in the residence
  • Copy of valid driving licence from the United Arab Emirates
  • Certificate of good conduct from the Dubai Police
  • Application file with prior approval of RTA in Dubai
  • Emirates ID copy
  • Applicants who did not pass the pre-course English assessment are encouraged to enrol and complete an English course from a recognised and reputable provider. If the candidate successfully completes and submits an intermediate level five qualification the company may register for the course without having to complete another English assessment.

Steps

  1. Visit the website: www.tourguidetraining.ae
  2. Fill out the application form and choose the date of the course
  3. Download the required documents
  4. You can sign up on the website and you will receive an email notification with your username and password to activate your account
  5. You will receive an application status notification (rejected or accepted) by email within two working days, specifying the date and time of the English language examination in case of acceptance
  6. Receive an approval email after passing the English assessment or proving that you’ve passed an English course, intermediate level five
  7. Pay online through the Dubai Smart Government website
  8. Receive an email confirmation within two working days
  9. Fees are collected through the Dubai Smart Government website
  10. Receive an email confirmation within two working days

Service fee: AED5020

Average time for completion: within two weeks of meeting all course requirements

Desert Guide Certificate Update

To update a Training Solutions Management - Desert Guide Certificate, UAE Nationals who work in approved tourism companies should follow the guidance below:

Required documents

  • Application file with the prior approval of the RTA in Dubai
  • Copy of valid driving licence from the United Arab Emirates
  • Emirates ID copy

Steps

  1. Visit the website: www.tourguidetraining.ae
  2. Update your personal data and select the course date
  3. Download the required documents
  4. You will receive an application status notification (rejected or accepted) by e-mail within two working days, specifying the date and time of the English language examination in case of acceptance
  5. Receive an approval email after passing the English assessment or proving that you’ve passed an English course, intermediate level five
  6. Pay online through the Dubai Smart Government website
  7. Receive an email confirmation within two working days

Service fee: AED1020

Average time for completion: within two weeks of meeting all course requirements

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