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The Department of Tourism and Commerce Marketing (DTCM) encourages the development of Dubai’s tourism industry through appropriate regulation and oversight. This means we can ensure a high standard of experience for all visitors across every tourism touch point.

Training Solutions

To obtain a tour guide licence, applicants must successfully complete the Dubai Tour Guide Award (DTGA) training course. Follow the guidance below to apply for this course in English.

English tour guide licence

To obtain a tour guide licence, applicants must successfully complete the Dubai Tour Guide Award (DTGA) training course. Follow the guidance below to apply for this course in English.

Required documents:

  • A copy of the Emirates ID
  • No objection letter from the sponsor.
  • Personal photograph
  • Certificate of good conduction from Dubai Police.
  • Applicants who did not pass the pre-course English assessment are encouraged to enrol and complete an English course from a recognised and reputable provider. If the candidate successfully completes and submits an intermediate level five qualification, the company may register for the course without having to complete another English assessment.

Steps

  1. Visit http://tgtms.dubaitourism.ae
  2. Fill out the application form and choose the date of the course
  3. Download the required documents.
  4. You can sign up on the website and you will receive an email notification with your username and password to activate your account
  5. You will receive an application status notification (rejected or accepted) by email within two working days, specifying the date and time of the English language examination in case of acceptance
  6. Receive an approval email after passing the English assessment or proving that you’ve passed an English course, intermediate level five
  7. Pay online through the Dubai Smart Government website
  8. Receive an email confirmation within two working days

Service fee: AED7500

Average time for completion: within two weeks of meeting all course requirements.

Mandarin Tour guide licence

To obtain a tour guide licence, applicants must successfully complete the Dubai Tour Guide Award (DTGA) training course. Follow the guidance below to apply for this course in Mandarin.

Required documents:

  • A copy of the Emirates ID
  • No objection letter from the sponsor
  • Personal photograph
  • Certificate of good conduction from Dubai Police
  • Applicants who did not pass the pre-course Mandarin assessment are encouraged to enrol and complete a Mandarin course from a recognised and reputable provider. If the candidate successfully completes and submits an intermediate level five qualification, the company may register for the course without having to complete another Mandarin assessment.

Steps

  1. Visit http://tgtms.dubaitourism.ae
  2. Fill out the application form and choose the date of the course
  3. Download the required documents
  4. You can sign up on the website and you will receive an email notification with your username and password to activate your account
  5. You will receive an application status notification (rejected or accepted) by email within two working days, specifying the date and time of the Mandarin language examination in case of acceptance
  6. Receive an approval email after passing the assessment
  7. Pay online through the Dubai Smart Government website
  8. Receive an email confirmation within two working days.

Service fee: AED10,000

Average time for completion: within two weeks of meeting all course requirements

Update a tour guide licence

This service describes the documents, steps and procedures to update a Dubai tour guide licence. This is available for UAE locals and residents.

Required documents:

  • A copy of the Emirates ID
  • Personal photograph
  • Certificate of good conduction from Dubai Police
  • Copy of current tourist guide licence

Steps

  1. Visit: http://tgtms.dubaitourism.ae
  2. Update your personal data and select the course date
  3. Download the required documents
  4. Pay online through the Dubai Smart Government website
  5. Receive an email confirmation within two working days

Service fee: AED1,000

Average time for completion: within two weeks of meeting all course requirements

Desert guide certificate

To attain a Training Solutions Management - Desert Guide Certificate, UAE Nationals who work in approved tourism companies should follow the guidance below:

Required Documents

  • No objection certificate from the sponsor mentioned in the residence
  • Copy of valid driving licence from the United Arab Emirates
  • Certificate of good conduct from the Dubai Police
  • Application file with the prior approval of RTA in Dubai
  • Copy of the Emirates ID
  • Applicants who did not pass the pre-course English assessment are encouraged to enrol and complete an English course from a recognised and reputable provider. If the candidate successfully completes and submits an intermediate level five qualification the company may register for the course without having to complete another English assessment.

Steps

  1. Visit the website: http://tgtms.dubaitourism.ae
  2. Fill out the application form and choose the date of the course
  3. Download the required documents
  4. You can sign up on the website and you will receive an email notification with your username and password to activate your account
  5. You will receive an application status notification (rejected or accepted) by email within two working days, specifying the date and time of the English language examination in case of acceptance
  6. Receive an approval email after passing the English assessment or proving that you’ve passed an English course, intermediate level five
  7. Pay online through the Dubai Smart Government website
  8. Receive an email confirmation within two working days
  9. Fees are collected through the Dubai Smart Government website.
  10. Receive an email confirmation within two working days.

Service fee: AED5000

Average time for completion: within two weeks of meeting all course requirements

Update a desert guide certificate

To update a Training Solutions Management - Desert Guide Certificate, UAE Nationals who work in approved tourism companies should follow the guidance below:

Required Documents

  • Application file with the prior approval of the RTA in Dubai
  • Copy of valid driving licence from the United Arab Emirates
  • Copy of the Emirates ID

Steps

  1. Visit the website: http://tgtms.dubaitourism.ae
  2. Update your personal data and select the course date
  3. Download the required documents
  4. You will receive an application status notification (rejected or accepted) by e-mail within two working days, specifying the date and time of the English language examination in case of acceptance
  5. Receive an approval email after passing the English assessment or proving that you’ve passed an English course, intermediate level five
  6. Pay online through the Dubai Smart Government website
  7. Receive an email confirmation within two working days

Service fee: AED1000

Average time for completion: within two weeks of meeting all course requirements

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